If you are looking for response letter sample then you have reached up to the right place on the internet. Response letters are written in various situations when you are asked to give a response. You can write response letter to a complaint, job application letter or any other request letter.
Normally response letters are short and without any details. Main purpose of writing this letter is to inform the reception of the letter and your decision or answer to the query.
Here is a response letter sample for your consideration.
Dear (Customer Name),
Thanks very much for reporting your dissatisfaction with our product. We have noted down your problems and reasons for dis-satisfaction will surely provide you the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in re-establishing your confidence in our company. We will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Once again, we appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and we hope to serve you again in the future.